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'''Frequently Asked Questions'''
==Frequently Asked Questions==
__NOTOC__
===I used (Web)AOM to add a series, and it shows up in MyList, but not in the anime details!<br>I then added the files through the web interface and suddenly I have twice as many files!===
 
==Questions and Answers==
===I used (Web)AOM to add a series, and it shows up in mylist, but not in the anime details!<br/>I then added the files through the web interface and suddenly I have twice as many files!===
This is because of a bug in AniDB. It will correct itself after the [[Routine Maintenance]], which takes place every Monday, Wednesday and Friday. So the solution is to just wait.
This is because of a bug in AniDB. It will correct itself after the [[Routine Maintenance]], which takes place every Monday, Wednesday and Friday. So the solution is to just wait.


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The answer as far as we know it, can be found [[Who is that girl|here]].
The answer as far as we know it, can be found [[Who is that girl|here]].


===I did a mylist export, but how do I open it?===
===I did a MyList export, but how do I open it?===
The mylist export is in a .tgz archive, this is a gzipped tar file; a decent (de)compression program should be able to handle it. You can try [http://www.7-zip.org/ 7-zip] (which is free and open-source) or [http://www.rarlab.com/ WinRAR] (which isn't; it's shareware).
The MyList export is in a .tgz archive, this is a gzipped tar file; a decent (de)compression program should be able to handle it. You can try [http://www.7-zip.org/ 7-zip] (which is free and open-source) or [http://www.rarlab.com/ WinRAR] (which isn't; it's shareware).


===Things don't look like they used to<br/>The page is broken!<br/>Everything is to the left! Nothing is centred!===
===Things don't look like they used to<br>The page is broken!<br>Everything is to the left! Nothing is centred!===
AniDB has/is changing all of its pages to use CSS, this will likely break incompatible browsers such as Internet Explorer. If you want to be able to view AniDB correctly you should switch to a standards-compliant browser like [http://www.getfirefox.com Firefox] or [http://www.opera.com Opera]. AniDB has not supported Internet Explorer for quite some time, and it will take a lot of work on Microsoft's part before AniDB will support it again.
AniDB has/is changing all of its pages to use CSS, this will likely break incompatible browsers such as Internet Explorer. If you want to be able to view AniDB correctly you should switch to a standards-compliant browser like [http://www.getfirefox.com Firefox] or [http://www.opera.com Opera]. AniDB has not supported Internet Explorer for quite some time, and it will take a lot of work on Microsoft's part before AniDB will support it again.


===Can I change my username?<br/>Can you move my mylist to another account?===
===Can you move my MyList to another account?===
No
No.


===Can you change my username?===
===Can I change my username?===
Yes
Yes. Note, however, that the new username with be marked (with an asterisk) as changed, and that all users will be able to read the username's history.  This is not a "I was a jerk so I'll change my name and pretend it never happened" function.


===A group should be complete, but is ongoing or stalled!===
===A group should be complete, but is ongoing or stalled!===
If files were added in the last day or so, the state hasn't been updated yet. Wait for the [[Routine Maintenance]] to kick in. More information can be found [[Groupentries:Status|here]].
If files were added in the last day or so, the state hasn't been updated yet. Wait for the [[Routine Maintenance]] to kick in. More information can be found [[Groupentries:Status|here]].


===Why is the filecount of group x for anime z off?<br/>Update the episodes of group x for anime z!===
===Why is the file count of group x for anime z off?<br>Update the episodes of group x for anime z!===
First of all, you should clearly understand how AniDB works. The filecounts for group per anime are automatically generated out of the added files. Hence when some groups data is "incomplete" it means no one added the files for it. DON'T ask AniDB mods to add those for you. We don't have the files so how could we add them.<br />
First of all, you should clearly understand how AniDB works. The file counts for group per anime are automatically generated out of the added files. Hence when some groups data is "incomplete" it means no one added the files for it. DON'T ask AniDB mods to add those for you. We don't have the files so how could we add them.<br>
AniDB is a user-driven database so you can add them yourself and "correct" the count. [[Content:Files|Read here]] for more info regarding this.
AniDB is a user-driven database so you can add them yourself and "correct" the count. [[Content:Files|Read here]] for more info regarding this.


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AniDB does NOT offer any files for download.
AniDB does NOT offer any files for download.
Neither does any AniDB Client (i.e. [[AOM|AniDB o Matic]]).
Neither does any AniDB Client (i.e. [[AOM|AniDB O'Matic]]).
Also take a look at the [[AniDB:General disclaimer|AniDB Disclaimer]]
Also take a look at the [[AniDB:General disclaimer|AniDB Disclaimer]].


===How do I enable viewing of hentai?===
===How do I enable viewing of hentai?===
In your [[profile]] there is a setting for this.
In your [[profile]] there is a setting for this.
===Can I delete my account?===
Refer to our policies page [https://anidb.net/perl-bin/animedb.pl?show=policies here].


==Also see==
==Also see==
*[[AniDB:Sign_up|Why should I sign up?]]
*[[AniDB:Sign_up|Why should I sign up?]]
*[[FAQ:Anime|What is anime?]]
*[[FAQ:Anime|What is anime?]]
*[[FAQ:Mylist|How do I add anime to my list?]]
*[[FAQ:MyList|How do I add anime to my list?]]
*[[FAQ:Login_problems|Problems logging in?]]
*[[FAQ:Login_problems|Problems logging in?]]
*[[FAQ:Website Down|Help! The website/API/RSS/etc is down! Why?]]
*[[FAQ:Website_problems|The website is not behaving right!]]
*[[FAQ:Website_problems|The website is not behaving right!]]
*[[FAQ:Content|How to add content in AniDB?]]
*[[FAQ:Content|How to add content in AniDB?]]
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*[http://anidb.net/perl-bin/animedb.pl?show=threads&id=14 AniDB Support Forum] for any Question you can't find an answer for on the wiki.
*[http://anidb.net/perl-bin/animedb.pl?show=threads&id=14 AniDB Support Forum] for any Question you can't find an answer for on the wiki.


__NOTOC__
[[Category:Misc]]
[[Category:Misc]]
[[Category:Problems]]
[[Category:Problems]]
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