Help! Login doesn't work / kicked out when I log in.: Difference between revisions
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==General login problems== | ==General login problems== | ||
There are 3 likely reasons for this: | There are 3 likely reasons for this: | ||
:* you have cookies disabled in your browser | :* you have cookies disabled in your browser | ||
:* you are using a proxy server which spans multiple | :* you are using a proxy server which spans multiple IPs, try enabling the remember password option | ||
:* your system time is incorrect | :* your system time is incorrect | ||
if you check the 3 points above it should work. | if you check the 3 points above it should work. | ||
=== | ===You have cookies disabled in your browser=== | ||
In case of the Internet Explorer, you may have to enable "allow all cookies" for | In case of the Internet Explorer, you may have to enable "allow all cookies" for AniDB: | ||
'''Solution 1'''<br> | |||
Go to anidb.net and login. In the lower right of the window, you'll find an icon like that: -IMAGE MISSING-. Double click on it, then double click on one line that begins with "http://anidb.net" and select "always allow cookies from this site" -> | Go to anidb.net and login. In the lower right of the window, you'll find an icon like that: -IMAGE MISSING-. Double-click on it, then double-click on one line that begins with "http://anidb.net" and select "always allow cookies from this site" -> OK. | ||
Repeat with one line that begins with "http://www.anidb.net". | Repeat with one line that begins with "http://www.anidb.net". | ||
'''Solution 2'''<br> | |||
Extras -> Internet Options -> Privacy -> Websites, edit -> enter "anidb.info" and click "allow", enter "anidb.net" and click "allow" | Extras -> Internet Options -> Privacy -> Websites, edit -> enter "anidb.info" and click "allow", enter "anidb.net" and click "allow". | ||
Notes: | Notes: | ||
:* The menu- and button-names are just rough translations. | :* The menu- and button-names are just rough translations. | ||
:* "anidb.net" is the new host of | :* "anidb.net" is the new host of AniDB, this is no advertisement-server, in case you were wondering ;) | ||
:* After that, you have to enable "remember pass" once more before it'll work | :* After that, you have to enable "remember pass" once more before it'll work | ||
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By default AniDB invalidates all prior sessions and stores password on login. That means that once you login on one computer/in one browser all your sessions on other computers or in other browsers become invalid. | By default AniDB invalidates all prior sessions and stores password on login. That means that once you login on one computer/in one browser all your sessions on other computers or in other browsers become invalid. | ||
You can disable this | You can disable this behaviour by checking the "Keep old Cookies" and "Remember Password" options on the {{AniDBLink|login|Login Page}} (the Login Page can be accessed by clicking the * next to the normal login box on the AniDB website). | ||
[[Category:Problems]] | [[Category:Problems]] |
Latest revision as of 16:56, 13 May 2009
General login problems
There are 3 likely reasons for this:
- you have cookies disabled in your browser
- you are using a proxy server which spans multiple IPs, try enabling the remember password option
- your system time is incorrect
if you check the 3 points above it should work.
You have cookies disabled in your browser
In case of the Internet Explorer, you may have to enable "allow all cookies" for AniDB:
Solution 1
Go to anidb.net and login. In the lower right of the window, you'll find an icon like that: -IMAGE MISSING-. Double-click on it, then double-click on one line that begins with "http://anidb.net" and select "always allow cookies from this site" -> OK.
Repeat with one line that begins with "http://www.anidb.net".
Solution 2
Extras -> Internet Options -> Privacy -> Websites, edit -> enter "anidb.info" and click "allow", enter "anidb.net" and click "allow".
Notes:
- The menu- and button-names are just rough translations.
- "anidb.net" is the new host of AniDB, this is no advertisement-server, in case you were wondering ;)
- After that, you have to enable "remember pass" once more before it'll work
Login problems when switching between multiple computers/browsers
By default AniDB invalidates all prior sessions and stores password on login. That means that once you login on one computer/in one browser all your sessions on other computers or in other browsers become invalid.
You can disable this behaviour by checking the "Keep old Cookies" and "Remember Password" options on the Login Page (the Login Page can be accessed by clicking the * next to the normal login box on the AniDB website).